Knowledge assistant
Knowledge available in seconds
Find information in the noSilo Knowledge Base in an instant with the Knowledge Assistant. Use artificial intelligence to quickly search for data from SOPs, health and safety instructions, best practices, laws, and other organizational documents. Ask questions and get clear answers based on verified sources.
Instant answers to urgent questions
The knowledge assistant streamlines everyday work by quickly searching for answers to questions. After entering a command, the assistant searches the central knowledge base and the documents it contains (procedures, instructions, SOPs, regulations, laws), and then generates a clear answer based on this. Instead of time-consuming searches through multi-page documents, all it takes is a few clicks.
Funkcje Asystenta Wiedzy:
- Easy and quick search for information in process and administrative documents (procedures, instructions, SOPs, health and safety and HR materials, and others)
- Support for employees and managers in quick and easy access to company know-how
- Indication of sources at the end of the generated response with the ability to instantly jump directly to the selected document
- Elimination of misinterpretations resulting from working exclusively with current, verified organization documents (the assistant does not have access to the internet)
- Information security by searching only materials assigned to the role and permissions of a specific user
Knowledge assistant in practice
Are you looking for information on how to operate the machine?
Have you returned after a long vacation or recently started working with a new machine and are unsure how to start it up? A mistake could result in delays, unplanned downtime, or quality errors. Ask the assistant to find the start-up parameters, settings, or safety rules for a specific device. After a moment, you will receive the most important information from the user manual and technical documentation.
The knowledge assistant provides:
- parameters and settings described in the manuals,
- a reference to a specific section of the documentation,
- a short, clear summary of the procedure.
Do you have doubts about the details of the process?
Are you going to another department for support and wondering if you are performing your task correctly? Ask your assistant to present the steps for performing a given process based on the applicable SOP. After a moment, you will receive clear, structured instructions with a reminder of the correct procedure. You will also receive a link to the source with the option to view the full document.
The knowledge assistant provides:
- a list of process steps in accordance with the applicable SOP,
- quality and safety rules related to the operation,
- a link to the relevant process document.
Are you wondering whether you really need to wear the selected personal protective equipment?
An employee comes in unhappy again and asks if they really have to wear gloves or safety shoes, and you explain the same thing again? Ask your assistant to point out the applicable health and safety rules for that position. After a moment, you will receive clear, indisputable information based on the job description and a link to the document, which you can immediately show to the employee.
The knowledge assistant provides:
- a clear answer in accordance with health and safety documents,
- an indication of the specific source of information,
- guidelines on safety and required safeguards.
Do you want to know if an employee can take special leave?
An employee asks whether they are entitled to leave in unusual circumstances—for example, due to an animal’s surgery or the funeral of a person who is not formally a family member. Leave regulations are based on labor law and may be further regulated by internal company rules. Ask your assistant to search the regulations and laws to quickly check the rules for granting leave.
The knowledge assistant provides:
- an answer based solely on the organization’s documents and HR regulations,
- an indication of the source of information,
- clear criteria, conditions, and exceptions, if the document describes them.
Find the information you need right away
Speed up your information retrieval
Get instant answers thanks to automatic searching of available knowledge sources
Find the data you need faster, based on document fragments that precisely match your query
Save time by eliminating the need to ask HR, health and safety specialists, or supervisors about basic issues
Use proven and reliable sources
Ensure compliance with responses based solely on results generated from documents provided by the organization
Make the right decisions using up-to-date procedures, instructions, laws, and other documents
Verify content effortlessly by clicking through to the specific source from which the answer originates
Streamline your daily work
Complete tasks faster by receiving ready-made summaries instead of reviewing SOPs, settings, and lengthy instructions yourself
Quickly dispel any doubts with clear, organized, and bullet-pointed answers
Complete tasks more efficiently and avoid information chaos by receiving the most important information without unnecessary descriptions and content unrelated to the question
Make work easier for users at every level
Maintain information order by generating responses based on knowledge sources assigned to the user role
Receive answers tailored precisely to your tasks and responsibilities, without unnecessary references to materials outside your area of expertise
Ensure data security by restricting access to managerial or specialist knowledge to unauthorized persons
Keep your teams performing at their best
Limit the number of actions required to find answers to questions in the knowledge sources available in the system
Reduce employee downtime by instantly finding the right information
Speed up task completion with clear answers that appear immediately after entering a command
Reduce the number of repetitive questions within the organization
Increase employee independence by enabling them to quickly resolve doubts in the workplace
Reduce the workload of managers, leaders, and HR departments by cutting down on repetitive questions about vacations, health and safety, and processes
Boost the efficiency of your entire organization by reducing the time spent searching for answers and enabling employees to quickly return to their tasks
FAQ
The knowledge assistant uses only the organization’s documents: SOPs, instructions, procedures, regulations, laws, health and safety and HR materials, and other materials found in the noSilo Knowledge Base. The assistant does not have access to the internet, so every answer is based solely on current, verified company knowledge.
No. The assistant only uses materials assigned to the role and permissions of a given user. If an employee does not have access to a specific document in the system, the assistant will not search for it or use it in a response. This ensures complete information security and prevents situations in which managerial or specialist knowledge would reach unauthorized persons.
Yes. Each answer contains a list of sources and links to specific documents and passages on which it is based. The user can immediately go to the original and familiarize themselves with the full context of the procedure or regulation. In addition to quickly confirming the accuracy of the information, the employee can, if necessary, expand their knowledge on their own, knowing exactly where to look for further details.
The assistant answers questions from any area for which the organization has made documents available in the system—these may include HR materials, health and safety instructions, vacation procedures, process SOPs, machine operating instructions, or technical documentation. The scope of responses depends on two factors: the types of sources entered by the company into the Knowledge Base and the user’s role, which determines what materials they have access to.
If the documents do not contain an answer to the question asked, the assistant clearly informs the user that such information is not available in the materials. The search scope is limited to sources entered by the organization and assigned to the user’s role – the assistant does not have access to the Internet or external databases, so it does not generate answers based on unverified or random content.
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Office
783 994 027
kontakt@nosilo.io
st. Wojciechowska 7E
20-704 Lublin
Social media
Office
783 994 027
kontakt@nosilo.io
Wojciechowska 7E
20-704 Lublin
Social media
